Privacy Policy

Last Revised: November 18, 2017

OUR COMMITMENT TO PRIVACY

At Clear Medical Imaging quality is our focus and this extends to everything that we do. This statement reflects our commitment with respect to protecting your privacy. Each Clear Medical Imaging representative must abide by this commitment.

LEGISLATIVE RESPONSIBILITY

All of our privacy related practices have been designed to comply with or exceed applicable privacy legislation, specifically, Ontarios Personal Health Information Protection Act, 2004.

HOW DO WE COLLECT PERSONAL HEALTH INFORMATION?

Generally, we collect personal health information about you directly from you or those who act on your behalf. Occasionally, we collect personal health information about you from other sources if we have obtained your consent to do so or if the law permits, for example from other health care providers involved with your care.

WHAT PERSONAL HEALTH INFORMATION DO WE COLLECT?

We limit the personal health information that we collect about you to that which is necessary for our purposes as outlined in this statement. The personal health information that we collect may include, for examples, your name, date of birth, address, health history, records of your visits and the care that you received during those visits. If the personal health information we require is collected for a reason other than as outlined in this statement or if a new purpose arises, we will seek your further consent.

WHY DO WE USE AND DISCLOSE YOUR PERSONAL HEALTH INFORMATION?

We only use and disclose your personal health information for the below listed purposes. We will not use or disclose your personal health information for any other purpose unless we obtain your consent.

• Provide or assist in providing health care to you.
• Get payment for the health care provided to you from OHIP, WSIB, your private insurer or others, as applicable.
• Participate in legal proceedings pertaining to you.
• Plan, administer, manage and evaluate our internal operations.
• Conduct quality improvement activities such as surveys.
• Communicate further information about us.
• Fulfill our legal obligations or other purposes permitted or required by law.

WHAT WE DO TO PROTECT PRIVACY

Be assured that we implement various safeguards to protect your personal health information against theft, loss, unauthorized use, disclosure, copying, modification or disposal. Once we no longer need your personal information for our purposes, we securely destroy it. We educate our staff about these policies and procedures and monitor compliance on a regular basis.

HELP US KEEP YOUR PERSONAL HEALTH INFORMATION UP TO DATE

We rely on you to let us know of any changes to your personal health information. For example, please let us know of any changes to your contact or other information. This way we can keep our records accurate and up to date, which helps us to protect your privacy.

YOUR CONTROL OVER YOUR OWN PERSONAL HEALTH INFORMATION

When you or someone you have authorized provides us with your personal health information, you are consenting to our use and disclosure of that personal health information for the purposes outlined in this statement. In many circumstances, particularly when the personal health information is sensitive, we also employ other methods to further ensure consent, such as just-in-time notifications. For example, many of our forms collecting personal health information will contain a notice about consent.

You can change your consent preferences or withdraw your consent for the collection, use and disclosure of any or all of your personal health information, at any time (see contact information below). It is important to note however that when you change or withdraw your consent, it will not have a retroactive effect; it may have implications to you and it will not affect the collection, use and disclosure of personal health information where such collection use and disclosure is permitted or required by law without consent.

You may, subject to a few limited legal exceptions, access your personal information. If any inaccuracies are noted, you can request that we correct those inaccuracies.

QUESTIONS OR CONCERNS?

We are committed to providing you with understandable and easily available information about our privacy policies and procedures. We encourage you to contact us with any questions you might have. We are committed to listening, learning and responding to any concerns you may raise, as we strive to provide the highest quality of healthcare in a welcome and supportive environment. We are here for you and we want you to be satisfied. Raising a concern may also lead to improvements for all our patients. We value your concerns. In raising them you will not be compromising future access to care. Concerns raised by you do not become part of your clinical record. You can reach our Privacy Officer at:

1568 Ouellette Ave, Windsor, ON N8X 1K7
(519) 256-4914

CONTACTING THE PRIVACY COMMISSIONER

We encourage you to let us try any resolve any privacy concerns that you may have. However, you also have the right to complain about any violation of your privacy rights to the Ontario Information and Privacy Commissioner who can be reached at: Ontario Information and Privacy Commissioner, 3 Bloor Street East, Suite 1400, Toronto ON M4W 1A8 Canada, 1-800-387-0073, TDD/TTY: 1-416-325-7539, Fax: 1-416-325-9195

UPDATES

We may update this statement from time to time and encourage you to refer back to it regularly. This statement is current as of the last revised date which appears at the top.

THANK YOU FOR READING OUR PRIVACY STATEMENT!